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Vapor Production Tips for PAX

July 3, 2025

Vapor quality is almost entirely dependent on the moisture content of your material. Factors such as how tightly the material is packed into the oven, how it...

PAX 3 will not pair to the PAX App

October 16, 2024

If you're unable to pair your PAX with your mobile phone, please follow the steps below. If you're using an Android device, ensure that Location Services a...

My PAX is not lighting up on the charger or is not fully charging

June 2, 2025

If you're not seeing any lights when charging your PAX, please try a different adapter and/or power source capable of 1.5A like a computer or laptop.

Device unresponsive after updating Firmware

December 9, 2022

If you've attempted to update your PAX firmware, and the update has failed, your device will be unresponsive. The LED will not light, and the PAX doesn't hea...

My PAX mouthpiece or vapor feel hot

July 3, 2025

Variables in your material, temperature setting, and how hard you draw from PAX all change the amount and temperature of vapor

Why does my PAX feel hot to the touch?

July 3, 2025

PAX devices operate at temperatures hot enough to create vapor. So it's expected that the outer shell will warm during use. Hold the device throughout the sessi

How do I access the PAX App with iPhone?

September 5, 2024

Accessing the PAX App on your iPhone is simple two step process. First, you'll need a specific browser. Download the Connect Browser using this link . This...

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© 2025 PAX Labs, Inc. All Rights Reserved. PAX, X, and ERA are all trademarks of PAX Labs, Inc. Patents and Trademarks: https://www.pax.com/policies/intellectual-property

Not For Sale To Minors.