Troubleshooting
Related Articles
My PAX is not lighting up on the charger or is not fully charging
2 June 2025
If you're not seeing any lights when charging your PAX, please try a different adapter and/or power source capable of 1.5A like a computer or laptop.
My PAX mouthpiece or vapor feel hot
3 July 2025
Variables in your material, temperature setting, and how hard you draw from PAX all change the amount and temperature of vapor
Why does my PAX feel hot to the touch?
3 July 2025
PAX devices operate at temperatures hot enough to create vapor. So it's expected that the outer shell will warm during use. Hold the device throughout the sessi
Vapor Production Tips for PAX
3 July 2025
Vapor quality is almost entirely dependent on the moisture content of your material. Factors such as how tightly the material is packed into the oven, how it...
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