Troubleshooting

If you're unable to draw from your Era pod, even when removed from the device, it may be clogged. Try the following steps to clear the clog: Warm the pod ...

Seeing the LED do a yellow or light green swirl is an indication that a draw was taken too quickly after the pod was inserted. Try removing the pod, reinsert...

Accessing the PAX App on your iPhone is simple two step process. First, you'll need a specific browser. Download the Connect Browser using this link . This...