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Troubleshooting

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My Pod is Clogged

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If you're unable to draw from your Era pod, even when removed from the device, it may be clogged. Try the following steps to clear the clog: Warm the pod ...

There's a green / yellow counter-clockwise swirl on my Era Classic

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Seeing the LED do a yellow or light green swirl is an indication that a draw was taken too quickly after the pod was inserted. Try removing the pod, reinsert...

How do I access the PAX App with iPhone?

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Accessing the PAX App on your iPhone is simple two step process. First, you'll need a specific browser. Download the Connect Browser using this link . This...

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© 2025 PAX Labs, Inc. Todos los derechos reservados. PAX, X y ERA son marcas comerciales de PAX Labs, Inc. Patentes y marcas comerciales: https://www.pax.com/policies/intellectual-property

No se vende a menores.