Troubleshooting

It’s expected that the outer shell of PAX will warm during use. If you find this to be uncomfortable, these tips can help: The shell will become warm...

Reset your PAX Plus back to factory settings Turn PAX Plus on Long press power button to enter temperature setting mode Hold PAX long wa

Variables in your material, temperature setting, and how hard you’re drawing from PAX will all play a part on how quickly vapor reaches your lips and h...

If you're not seeing any lights when charging your PAX, please try a different adapter and/or power source capable of 1.5A like a computer or laptop.

Vapor quality is almost entirely dependent on the moisture content of your material. Factors such as how tightly the material is packed into the oven, how it...