Troubleshooting

It’s expected that the outer shell of PAX will warm during use. If you find this to be uncomfortable, these tips can help: The shell will become warm...

Variables in your material, temperature setting, and how hard you’re drawing from PAX will all play a part on how quickly vapor reaches your lips and h...

If you're not seeing any lights when charging your PAX, please try a different adapter and/or power source capable of 1.5A like a computer or laptop.

Vapor quality is almost entirely dependent on the moisture content of your material. Factors such as how tightly the material is packed into the oven, how it...