Shipping

If possible, we recommend refusing delivery of any damaged parcel. If you have questions about the status or condition of your order, please reach out to our...

Orders for products from our PAX Collection ship via USPS Priority for US orders and Canada Post, UPS or Purolator for Canada orders. Both methods have a sta...

For those in the United States: we do not ship PAX2 products directly to the following states from PAX.com: AL, GA, IA, ID, KS, KY, LA, MS, NE, SC, SD, TN, &...

At this time we cannot ship to PO Box addresses.

The shipping fees for Era devices, including Era Pro and Era Life, are a result of increased regulation for the mailing of vaporizers. PAX relies on a networ...

Your order will be shipped in a small, discreet box with no large or visible logos.

As a result of recently announced shipping policy changes, PAX has partnered We Ship Express for delivery of our Era Collection. While We Ship Express does d...

As a result of recently announced regulatory changes that affect shipping, PAX has adjusted the delivery methods of our products. If purchasing an Era Pro or...

Due to the recent changes in shipping policies, we have to use different shippers for certain devices. Going forward, we've partnered with We Ship Express to...